Welcome to Paris! Get ready for an unforgettable experience as you explore the city’s wonders. Before you embark on your journey, let’s make sure you’re well-prepared. This handy guide will cover everything you need to know to maximize your enjoyment and avoid any potential hiccups along the way.
Your Tickets and Communication:
Stay Connected: We want to keep you in the loop! We’ll send you your tickets and important information about your attractions via email and WhatsApp (if you use it) a day before your tour. Make sure you provide us with a valid email address and a reachable phone number. This way, we can ensure you have everything you need to get started.
Access and Admission:
Free Entry Opportunities: We’re happy to offer free entry to the Hotel de la Marine to several visitors, including those under 18, European Union citizens aged 18 to 25, and certain professionals (proof of identification is required). Collect your free tickets at the Hotel de la Marine itself.
Free Admission Days: Take advantage of free admission during European Heritage Days on the third weekend of September. Plus, enjoy free entry on the first Sunday of every month from November to March. This is a great opportunity to experience the beauty of these attractions without paying a fee.
Explore the Hotel de la Marine: Opening Hours and Closures:
Flexible Hours: The Hotel de la Marine offers a flexible schedule to accommodate your sightseeing plans. Here are the opening hours:
- Monday: 11:30 a.m. to 7:00 p.m. (Last entry to the Al Thani Collection at 6:00 p.m.)
- Tuesday: 11:30 a.m. to 1:30 p.m. (Last entry to the Al Thani Collection at 12:30 p.m.)
- Wednesday: 10:30 a.m. to 7:00 p.m. (Last entry to the Al Thani Collection at 6:00 p.m.)
- Thursday: 1:30 p.m. to 7:00 p.m. (Last entry to the Al Thani Collection at 6:00 p.m.)
- Friday: 11:30 a.m. to 9:30 p.m. (Except from 7:00 p.m. to 9:30 p.m. on the first Friday of each month // otherwise last entry to the Al Thani Collection at 8:30 p.m.)
- Saturday: 11:30 a.m. to 7:00 p.m. (Last entry to the Al Thani Collection at 6:00 p.m.)
- Sunday: 11:30 a.m. to 7:00 p.m. (Last entry to the Al Thani Collection at 6:00 p.m.)
Closed Dates: Please be aware that the Hotel de la Marine is closed on January 1st, May 1st, and December 25th.
Group Visits: The Tuesday afternoon, Thursday morning, and the first Friday evening of each month are dedicated to group visits only, so individual visitors are unable to access the attraction during these times.
Facilities and Services:
Convenience and Comfort: We want your visit to be as enjoyable as possible! We offer a range of amenities and services to enhance your experience:
- Free Toilets: Conveniently located within the monument.
- Baby-Friendly: Designated areas cater to the needs of little ones.
- Stroller and Scooter Storage: Room for strollers and scooters.
- Baby Carriers: Available for loan.
- Cloakroom: Secure lockers (40 x 40 cm) for your belongings.
- Wheelchair and Cane Seat Loan: For guests requiring assistance.
- Free Wi-Fi: Access free public Wi-Fi throughout the monument.
- Bookstore-Boutique: Enjoy browsing a wide selection of books and souvenirs. Open daily from 11:00 a.m. to 7:15 p.m. and on Fridays until 9:45 p.m., even without an entry ticket.
Important Information:
Photography: Capture memories with ease! Photos are permitted in all accessible areas without using flash.
Pets: While we love furry friends, pets are not allowed within the monument, except for guide dogs for the visually impaired, in accordance with regulations.
Security Measures: In accordance with the Vigipirate security plan, bags and suitcases, even small ones, are not permitted inside the monument.
Strollers: For your safety and the comfort of other visitors, strollers are not allowed in the visiting areas.
Accessibility:
Welcome Everyone: We believe everyone should be able to enjoy the wonders of Paris. Here’s what we offer for our guests with disabilities:
- Wheelchair Access: Routes are designed to accommodate wheelchair users. Please note that some areas within the Intendant’s apartments may not be accessible due to the layout.
- Sign Language: We provide a WebApp in French (LSF) and international (LSI) sign language.
- Tactile Maps: Available for blind or visually impaired visitors to explore the area.
Seine River Cruise Details:
Your River Cruise: Get ready to experience the beauty of Paris from the Seine!
- Validity: Your river cruise tickets are valid for one month from your chosen travel date and can be used on another day within that timeframe.
- Languages: The audio guide on the boat is available in 14 languages, including French, English, Hindi, Arabic, German, Italian, Spanish, Portuguese, Russian, Polish, Dutch, Chinese, Japanese, and Korean.
- Capacity: The river cruise boats can accommodate up to 300 people in good weather and 120 people in rainy weather to ensure a safe and enjoyable experience.
- Peak Season: During peak seasons, expect longer waits for the Seine River cruise due to high visitor numbers. We appreciate your patience and understanding as we strive to provide a seamless experience for everyone.
Your Paris River Cruise: Bateaux Parisiens
Ready to embark on your Paris adventure? Find Bateaux Parisiens at Port de la Bourdonnais, Pier Number 3. Look for the orange-colored boat located at the foot of the Eiffel Tower.
Enjoy your trip! We hope you have an amazing time discovering the magic of Paris. Don’t hesitate to reach out if you have any questions or need any further assistance. Your Parisian journey awaits!
