Getting Started: Check-In and Check-Out Times
Are you wondering when you can settle into your Explorer’s Hotel room? Your room is available from 3 p.m. on the day of arrival. But if you’re looking forward to a themed suite, it’s ready for you at 2 p.m.!
The reception is open 24 hours a day, 7 days a week, so you can always get help with any questions or requests.
However, you’ll need to leave your room by 11 a.m. on the day of your departure. For suites and themed suites, you have until 12 p.m. to check out.
Payment and Convenience
Explorers Hotel accepts cash, credit cards (Visa, Mastercard, and American Express), and holiday vouchers (ANCV and dematerialized ANCV) for payment. You can use holiday vouchers for accommodation only.
While they don’t accept bank checks or luncheon vouchers, there’s a cash machine right near the reception for your convenience.
Flexibility and Peace of Mind
Are you a little unsure about your travel plans? Don’t worry! You can book serenely and cancel your stay free of charge at any time, by selecting the Super Flexible rate when booking on their website. This rate gives you total flexibility and no risk of being charged for cancellations up to the day of arrival.
Luggage Storage and Other Room Amenities
Explorers Hotel offers a luggage storage area, available 24 hours a day, 7 days a week. You can store your bags in complimentary lockers, making it easy to explore the park before checking in or after checking out.
Each room comes equipped with towels, but you can only use them in your room. They have pool towels available for €2 per towel (one towel per stay). Of course, you can always bring your own towels from home for the pool.
While each room comes with a soap dispenser, they don’t provide other toiletries. It’s always a good idea to pack your own toiletries for a comfortable stay.
Getting Around: Transportation
Exploring the Disney® Parks:
You can get to Explorers Hotel from the Marne-la-Vallée Chessy RER/TGV train station via their complimentary shuttle bus (HVFS line). The shuttle runs every 20 to 30 minutes, depending on the season, from 8 a.m. to around midnight. It’s located at Quai I and takes around 10 minutes to reach the hotel.
From Charles de Gaulle Airport:
You can take the Magical shuttle bus from terminal 2E and 2F / Quai A. Tickets start at €11 per child and €24 per adult. You can book your tickets directly on the Magical shuttle website.
Alternatively, you can reserve a taxi through their guest services at 0033.1.60.42.60.15. A credit card is required for the guarantee of your booking.
From Orly Airport:
You can take the Magical shuttle from Orly South or West. These shuttles will take you to the Marne-la-Vallée Chessy RER/TGV train station, where you can then take the complimentary hotel shuttle to Explorers Hotel. You can book tickets for the Magical shuttle directly on their website. Tickets start at €11 per child and €24 per adult.
Alternatively, you can reserve a taxi by calling guest services at 0033.1.60.42.60.15. A credit card is required for the guarantee of your booking.
From Beauvais Airport:
You can reserve a taxi by calling guest services at 0033.1.60.42.60.15. A credit card is required for the guarantee of your booking.
Getting to Paris:
Take the complimentary hotel shuttle bus to the Marne-la-Vallée Chessy RER/TGV train station. At the station, take the RER A towards Paris. Prices start from €7.50 per person. The RER A will take you directly into the center of Paris (Gare de Lyon, Les Grands Magasins, Charles de Gaulle Etoile) and up to La Défense.
Themed Suites, Pets, and More
Theme Suite Reservations:
If you want to book one of their three themed suites, you can contact their reservations department at 0033.1.60.42.60.60 or by email at [email protected].
Pets:
Unfortunately, pets are not allowed in the hotel, in any of the common areas or rooms.
Pool:
The swimming pool at Explorers Hotel is open from 8 a.m. to 11 p.m., with last admission at 10:30 p.m. It’s closed from 12 p.m. to 1 p.m. and 5 p.m. to 6 p.m.
You can bring your own towels from home or rent them at the hotel for €2 per towel for your stay. Guests staying in suites and themed suites will have towels provided free of charge.
There are a few changing cabins available at the pool, depending on availability.
You can use the pool on the day of your arrival, no matter what time you arrive. However, you can’t access the pool on the day of your departure after check-out time (11 a.m.).
The pool can be closed for maintenance.
Restaurants:
La Plantation (buffet): 6 p.m. to 10:30 p.m.
Marcos Pizza: 12:30 p.m. to 11 p.m.
Captain’s Library (à la carte): 6 p.m. – 10 p.m.
The hotel reserves the right to change opening times and services based on activity.
Breakfast:
Continental breakfast is served from 7 a.m. to 10:30 a.m. It’s included in the price of your stay. Warm products are available for an additional cost.
Explorers Hotel has gluten-free options available. For more information on dietary needs, contact guest services at 0033 1 60 42 60 15.
Restaurant Reservations:
No reservations are required (except for the Christmas Eve dinner gala).
Family Fun: Activities and Entertainment
For the kids:
- Indoor jungle gym with ball pool
- Indoor pirate boat play area
- Outdoor pirate play area
- Video arcade
- XD cinema
- Mini Aqua Park of 200 m2
Some activities have age limits and require parent or guardian supervision. Ask the reception for more details.
XD Cinema:
The XD cinema is open from 12:30 p.m. to 10:30 p.m., with opening days and hours subject to change without notice. It costs €6 per person (adult/child), per session. You must be 1 meter tall to enjoy this exciting ride.
Sailor’s Shop:
The Sailor’s Shop is open from Monday to Saturday from 9:30 a.m. to 12 p.m. and 5 p.m. to 11 p.m., and on Sundays from 9:30 a.m. to 1 p.m. and 5 p.m. to 11 p.m.
Plan your unforgettable adventure at Explorers Hotel and create memories that will last a lifetime!
