This article will guide you through the Eiffel Tower’s official website and explain how to access it easily, no matter your device or ability. We’ll cover navigation tips, accessibility features, and contact information for any assistance you may need.
Navigating the Website
The Eiffel Tower website is designed to be user-friendly, providing a seamless experience for visitors on computers, smartphones, and tablets. The layout adapts to any screen size, ensuring a clear and enjoyable browsing experience.
The main navigation menu sits at the top of the page, giving you quick access to crucial information. You’ll find sections covering prices and opening hours, planning your visit, exploring the Tower, restaurants and shops, and news and updates. A handy search engine (represented by a magnifying glass icon) lets you quickly find specific information. Additionally, you can switch between nine languages for a personalized browsing experience. This menu remains consistent across all pages of the website, ensuring a consistent user journey.
Returning Home and Engaging with Content
Finding your way back to the home page is a breeze. Simply click on the Eiffel Tower icon prominently displayed on the banner at the top of the page. This icon is located right below the main navigation menu.
On the home page, a captivating video welcomes you, showcasing the Tower’s majesty. If you want to pause the video, you can simply click the “Pause” button located on the screen.
Navigating with Ease
The Eiffel Tower website is fully keyboard-accessible for users who prefer to navigate without a mouse. Simply use the Tab key to move through the website’s elements in a logical order. To go back, use the Shift + Tab key combination. Focused links are clearly displayed, and pressing Enter will take you to the desired link. Furthermore, a skip link is provided on every page, allowing users to quickly jump to the main content area.
Accessibility for Everyone
The Eiffel Tower website is committed to being inclusive and accessible to all visitors. Photos, pictograms, and videos are accompanied by descriptive text, making the content easily understandable for everyone. Videos sourced from YouTube are accompanied by text transcripts, ensuring accessibility for people with hearing impairments.
Accessibility Commitment
The Société d’Exploitation de la Tour Eiffel (SETE), the company responsible for managing the Eiffel Tower, is dedicated to making its website accessible. This dedication is in line with Article 47 of the French law no. 2005-102 of February 11, 2005. SETE is actively working to meet the requirements of the RGAA (General Accessibility Framework for Administrations) and will publish its declaration of compliance on this page as soon as it’s available.
Need Assistance? We’re Here to Help!
If you encounter any difficulties accessing the content or services on the website, please contact the website manager. They’ll gladly guide you towards accessible alternatives or provide the content in a different format. You can reach SETE by mail at:
Digital Marketing and Client Relations Service
Société d’Exploitation de la Tour Eiffel (SETE)
1 Quai de Grenelle
75015 PARIS
Reporting Accessibility Issues
If you’ve encountered an accessibility issue that prevents you from accessing any content or service on the website, please report it to the website manager. If you don’t receive a response, you have the right to refer the matter to the French Defender of Rights (Défenseur des Droits).
To contact a Defender of Rights delegate in your area, visit: https://www.defenseurdesdroits.fr/fr/saisir/delegues
Alternatively, you can write to the Defender of Rights by mail (free of charge, no stamp required):
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
Accessibility at the Eiffel Tower
The Eiffel Tower teams are committed to ensuring the Tower itself is accessible for all visitors, regardless of any disability. To learn more about the Tower’s accessibility features, please visit the dedicated page on the website.
Click here to view the Eiffel Tower accessibility register (in French): [Insert link to the register]
Conclusion
The Eiffel Tower website is designed to be user-friendly and accessible to everyone. With its intuitive navigation, diverse language options, and commitment to accessibility, you can explore the wonders of the Eiffel Tower from the comfort of your own home. Should you encounter any issues, know that the team is dedicated to providing assistance and ensuring an inclusive experience for all visitors.
