It’s always disheartening when a smooth journey gets interrupted by a negative experience. While my recent Delta flight from Boston was pleasant until arrival, the wheelchair service left me feeling robbed.
I requested a wheelchair, and the attendant who met me at the plane in Boston demanded payment for transporting me to baggage claim. I was under the impression this service was complimentary, and while I usually tip generously, I was taken aback by his unreasonable demand. When I politely refused, he turned his attention to my daughter who had arrived to pick me up, insisting on payment from her as well. Feeling frustrated and uncomfortable, she paid him, believing it might be a newly implemented policy. This unforeseen incident left me feeling disappointed and angered by the dishonesty of this employee.
First Class Follies: A Flight Filled with Frustration
We decided to splurge on a first-class ticket for our next flight, hoping for a more comfortable and luxurious experience. The spacious seats were certainly a welcome change, but the flight crew’s tardiness threw a wrench in our plans.
The late arrival of the flight attendants caused a significant delay, leaving many passengers scrambling to make connecting flights. I couldn’t help but feel sorry for those affected by this unforeseen complication. Adding insult to injury, one of our checked bags went missing. While Delta’s online help was ineffective, the baggage claim staff were compassionate and helpful, though the wait for the lost bag was excruciating — almost two hours! Thankfully, they eventually found it, but we had to drive back to the airport to retrieve it. This whole ordeal left us feeling stressed and disillusioned with our first-class experience. I don’t think I’ll be splurging on first class anytime soon!
Norse Atlantic Nightmare: A Flight from Hell
Norse Atlantic Airways is hands down the worst airline I’ve ever had the misfortune of flying with. Their unreasonable baggage policies, unprofessional staff, and unacceptable service made this flight a complete disaster.
They forced me to check my carry-on duffel bag, claiming it wasn’t a “personal item”, even though it easily fit under the seat. They then charged an exorbitant €125 for the duffel and another €125 for my wife’s checked bag, totaling a ridiculous €250 for two bags — a complete rip-off!
Things went from bad to worse once we boarded the flight. We were delayed for 45 minutes because the attendants were giving a disabled gentleman a hard time about his scooter, which they had previously approved. After a lengthy and frustrating conversation, they finally realized their mistake and allowed him to stow it above his seat, even though his wife struggled to lift it for over a minute before they assisted her.
On top of the baggage fees, the only free thing offered on this international flight was air. They charged for everything: water, snacks, blankets, you name it! It was as if they intentionally cranked up the air conditioning to force people to purchase blankets. People were resorting to filling up their empty water bottles in the sink, and some even changed into layers in the bathroom.
To add insult to injury, they turned on the bright lights during the red-eye flight just so they could hawk their duty-free items. Talk about bad timing! Not surprisingly, the entire flight was filled with complaints. I wouldn’t fly Norse Atlantic Airways again even if they paid me!
A Seat of Frustration: A Flight Disrupted by Rude Passengers
The boarding process was chaotic and stressful. This airline’s business model seems to be based on cramped seating, with seats that recline more to make sleep easier in economy. Unfortunately, the passenger behind us didn’t understand that. He shook our seat, claiming we were reclining too much. Despite our immediate request for the flight attendants to mediate and deescalate the situation, they failed to do so. The passenger continued to harass my wife for the entire 8-hour flight. If this is their business model, they need to train their staff to handle these types of situations more effectively.
